Delivery Policy (ICUL Hair)
At ICUL Hair, we ensure all orders are processed and delivered with care.
1. Order Processing
- Orders are processed within 1–3 business days
- Processing may take longer during sales or high demand
2. Delivery Time
Estimated delivery times:
- Within Nigeria: 2–5 business days
- International Orders: 5–10 business days
Note: Delivery times may vary depending on location and courier services.
3. Shipping Fees
- Shipping costs are calculated at checkout
- Free delivery may be offered during promotions or on selected products
4. Order Tracking
- A tracking number will be provided once your order is shipped
- Customers can monitor delivery progress through the courier
5. Delivery Conditions
- Customers must provide accurate address and contact details
- We are not responsible for delays caused by:
- Incorrect address
- Unreachable phone numbers
6. Failed or Missed Delivery
- If delivery fails due to customer unavailability, re-delivery charges may apply
7. Delays
While we aim for timely delivery, delays may occur due to:
- Courier service issues
- Weather conditions
- High order volumes
8. Product Handling Notice
- Perfumes and beauty products are carefully packaged to prevent damage
- Customers should inspect items upon delivery and report issues immediately
9. Policy Agreement
By placing an order with ICUL Hair, you agree to this Delivery Policy.